“Ritt-X, LLC”  rittx.com “Ritt-X” (“we,” “our,” “us”) is committed to protecting your privacy and ensuring compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging principles.

1. Information We Collect

• We collect only the information necessary to provide and improve our services:
• Information you provide: Name, phone number, email, account details, property preferences, payment information (if applicable).
• Information collected automatically: IP address, device identifiers, browser type, operating system, location data (if enabled), website activity.
• We do not sell, rent, or share your data with unaffiliated third parties for marketing.

1. How We Use Your Information

• Your information is used solely to:
• Deliver requested services.
• Communicate about your account or service activity.
• Provide customer support.
• Improve our tools and platform.
• Send marketing communications only if you explicitly opted in.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. SMS/Text Messaging

• By opting in via our website forms, you consent to receive SMS messages for:
• Service-related notifications: inquiries, updates, account alerts.
• Promotional content: only if you separately check the marketing opt-in box.
• SMS Disclosure:
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for assistance.
• Consent is not required to make a purchase. We maintain detailed logs of opt-ins and opt-outs to comply with TCPA.

1. Data Retention & Security

• We retain data only as long as necessary for services or legal obligations.
• Administrative, technical, and physical safeguards protect your data.
• No system can guarantee 100% security, but we employ industry-standard protections.
• Your Rights
• You may request:
• Access to your information.
• Correction of inaccuracies.
• Deletion of your data (where legally permitted).
• Contact us at info@rittx.com for requests.
• Children’s Privacy
• Our services are not directed to children under 13, and we do not knowingly collect data from minors.
• Updates
• We may update this Privacy Policy periodically.

Ritt-X complies with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles, and carrier guidelines for A2P messaging